Refund policy
Returns & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact our support team at support@quickgifts24.com.
Returns should be sent to the following address:
MOG Ventures Private Limited
Plot-1, SK-2
Indirapuram
Ghaziabad, Uttar Pradesh – 201014
India
If your return request is accepted, we will send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
For any return-related questions, you can always contact us at support@quickgifts24.com.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and resolve it promptly.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
• Perishable goods (such as food, flowers, or plants)
• Custom or personalised products
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If you have questions regarding your specific item, please contact us at support@quickgifts24.com.
Exchanges
The fastest way to ensure you get what you want is to return the item you currently have. Once the return is accepted, you may place a new order for the replacement item.
Refunds
We will notify you once we have received and inspected your return and inform you whether the refund has been approved or not.
If approved, the refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at support@quickgifts24.com.
QuickGifts24.com is an online gifting platform operated by Magic of Gifts (MOG Ventures Private Limited).
